Privacy Policy
This Privacy Policy describes how Reaper Suspension, LLC. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website reaper-suspension.com.
1. Information We Collect
- Order Information: name, billing and shipping address, payment details (processed securely), email, and phone number
- Device Information: IP address, web browser, time zone, cookies, and pages viewed
- Contact Form Submissions: any details you provide when reaching out to us directly
2. How We Collect Information
We collect information in the following ways:
- When you place an order or attempt to place an order
- When you contact us through our contact forms or email
- Automatically through your browser using cookies and analytics tools
3. How We Use Your Information
- To fulfill orders, including shipping and providing invoices/confirmations
- To communicate with you about your order or inquiries
- To screen orders for potential fraud or risk
- To improve and optimize our website
- To send marketing emails (only if you’ve opted in)
4. Sharing Your Information
We share your personal information with trusted third parties to help operate our business:
- Shopify: our e-commerce platform (Privacy Policy)
- UPS or other shipping carriers to deliver your order
- Payment processors like Shopify Payments, PayPal, or others, depending on your checkout choice
- Government or legal authorities when required by law
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purpose it was collected for (e.g., processing your order) and to comply with legal obligations.
6. Your Rights
If you are a resident of certain regions (such as the EU or California), you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data, where legally applicable
- Opt out of marketing communications
To make a request, please contact us at: sales@reaper-suspension.com
7. Cookies
We use cookies to maintain your shopping cart, improve your browsing experience, and gather analytics. You can disable cookies in your browser settings if you prefer.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. The latest version will always be available on our website. This policy was last updated on June 4, 2025.
9. Contact Us
If you have questions or concerns about our privacy practices, please contact us at:
Reaper Suspension
4008 Camden Rd
Fayetteville, NC 28306
sales@reaper-suspension.com
(910) 444-1850
10. Legal Disclaimer
By using this site or submitting personal information to Reaper Suspension, you consent to the practices outlined in this policy. We are not responsible for the content or privacy practices of third-party websites linked on our site.